Communication: How Actuaries Set Themselves Apart

You’ve done the work to analyze vast datasets, quantifying the risks with complex models and total precision. But is technical skill alone enough to maximize your impact? Increasingly, the answer is no. The skill set gap between actuarial analysts and leaders continue to shrink, especially with the advent of AI tools and techniques. So how do you set yourself apart? How do you get your next promotion? The difference is the actuarial leader’s secret power – the skill that unlocks true influence and accelerates actuarial career growth: effective communication.

What good is brilliant analysis if it can’t be understood, appreciated, or influence change with decision makers? Whether you’re presenting findings to executives, collaborating with underwriters, or explaining claim analytics to key stakeholders, your ability to communicate clearly and persuasively is just as critical as your ability to calculate. Strong actuary communication skills are no longer optional; they are essential.

Why Communication is Crucial for Actuarial Success:

  1. Translating Complexity: Your work is inherently complex. A key part of your value lies in translating intricate analysis and technical concepts into understandable insights for non-technical audiences. Effective technical communication bridges the gap between data and decision making.
  2. Influencing Stakeholders: Your analysis often informs critical business decisions. Simply presenting data isn’t enough; you need to persuade stakeholders, build consensus, and advocate for your recommendations. Strong communication skills are fundamental to influencing outcomes and driving action.
  3. Building Trust and Credibility: Clear, confident, and transparent communication builds trust. When stakeholders understand your reasoning and feel heard, they are more likely to trust your judgment and rely on your expertise. This credibility is vital for long-term professional success, and is often a highly overlooked part of your presentation.
  4. Enhancing Collaboration: Actuaries rarely work in isolation. You collaborate with various teams – underwriting, claims, IT, finance. The ability to communicate effectively across departments ensures smoother workflows, fewer misunderstandings, and better overall results. You want other teams to see you as a reliable source of truth.
  5. Driving Career Advancement: As you progress in your actuarial career, leadership responsibilities increase. Leading teams, mentoring junior actuaries, and representing your department require strong communication, presentation, and interpersonal skills. These “soft skills” often differentiate candidates for promotion.


Unleashing Your Communication Skills

Many actuaries assume communication skills are innate – you either have them or you don’t. But the reality is, like any technical skill, communication skills can be learned, practiced, and mastered. It involves understanding your audience, structuring your message, choosing the right language, and delivering it with confidence. Actuaries often overestimate others’ understanding of the technical world, leading to subpar responses from the stakeholders. Targeted development can help you overcome these specific hurdles.

Don’t let your technical brilliance be hindered by communication barriers. Investing time in developing your actuary communication skills is investing in your overall effectiveness and career potential.

At Calculated Coaching, we specialize in helping actuaries like you harness the power of communication. We provide tailored strategies and practice to help you explain complexity, influence stakeholders, and present with impact.

Leave a comment

Fellow actuary coaching and mentoring you in exams, communication, jobs, presentations

Keith Lau is a seasoned actuary and corporate leader with over a decade of experience in the Canadian insurance, consulting and insurtech sectors. With a deep commitment to personal and professional development, Keith brings a wealth of actuarial management experience and expertise to his coaching programs.

About the Coach ›